Hong Kong software developer Interactife, using mobile computing technology from Hewlett-Packard, has unveiled what it describes as Hong Kong's first wireless customer relationship management (CRM) and field service automation applications.
Officials from both companies yesterday claimed the development should spur the creation of more local software to support the growing mobile workforce of many Asian businesses.
Interactife managing director Vander Ng said: 'Using Internet-ready General Packet Radio Service (GPRS) and future third-generation (3G) wireless networks, our applications can now be used by enterprises of all sizes.'
The three-year-old company chose HP's iPAQ hand-held device as the mobile computing platform for its software because its PocketPC operating system is compatible with the Microsoft Windows systems used in most enterprises.
'The HP product also offers greater processing power, a broader range of support and expansion options than other handheld computing devices,' Mr Ng said.
Interactife's software applications are built on its Hong Kong-developed, proprietary Wireless Transactional Application platform.
Company director David Ho said: 'What we have is a secure, component-based framework that supports two-way instant messaging and database synchronisation over Internet protocol-based networks such as GPRS, 3G and wireless local-area networks.'