SEVERAL times I have been to the Wellcome supermarket on Gresson St, Wan Chai, and each time I have tried to buy an item on special offer only to find when I get to the checkout counter that I am charged a different price to that marked on the shelf or item.

When I've complained I have been told that I was mistaken. I'm especially annoyed about a toothpaste I bought for which I was charged $27.90 when the price of $10.80 was clearly marked on the packet. I would like the management of this particular branch to explain why this is so. JANE PAKINGAN Happy Valley