The Consumer Council has been called in to investigate a complaint by a mother-of-two about what she claims is misleading advertising by the newly opened Teddy Bear Kingdom in Tsim Sha Tsui. Rocio Blasco Garcia, of Pokfulam, said she felt she was tricked into paying entrance fees of $50 for herself and $25 each for her two children and their friend when they visited the indoor amusement park two weeks ago. After entering the park, she learned they had to pay again for each ride and attraction, a fact that was not mentioned in promotional material or on the tickets. 'In the brochure, in the ticket, nowhere does it say that there is an extra charge for anything,' Mrs Blasco Garcia said. 'If I knew that all we could do is have a look at a teddy bear museum, I wouldn't have gone in. I could have gone to any toy shop and done that for no charge.' In a letter to the Teddy Bear Kingdom's customer services department, Mrs Blasco Garcia complained she was 'tricked into thinking that activities were included in the entrance fee'. She demanded the company offer her a refund and make sure publicity material explained what was available, and at what price. A spokeswoman for Teddy Bear Kingdom (HK) Limited said the firm had replied to Mrs Blasco Garcia explaining that entrance fees would be 'even higher' if all the charges were incorporated. She said that by charging separately for each attraction, customers could choose for themselves, although she added that the firm would follow the matter up. The company also offered Mrs Blasco Garcia four complimentary tickets, but she declined to accept them, saying she would prefer a refund and a change in their practices. Kenneth So Wai-sang, head of the Consumer Council's public affairs division, said the watchdog would be getting in touch with the company. 'Disclosure of information is one of the most important rights of a consumer,' he said. 'We will look at the situation and whether the publicity material does mislead people into believing that $50 will buy them access to the park and games.'