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Authority puts stop to Telecom fax premium

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SCMP Reporter

HONGKONG Telecom is no longer allowed to force hundreds of thousands of customers to pay a premium for using a fax machine.

The director of the Office of the Telecommunications Authority, Alex Arena, said legislative changes ensured customers could ''stick a fax machine on a line just like an answering machine''.

The company previously made a surcharge for connecting a fax machine of $40 a month for a business and $30 a month for a residence, whether on a dedicated fax line or one shared with a phone.

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The surcharge produced more than $150 million from 177,000 customers over the past three years.

However, the South China Morning Post highlighted last month that the company's grounds for demanding these payments were unclear.

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Mr Arena's department made a minor and previously unnoticed change in Hongkong Telecom's legislation via the government Gazette 12 days ago which ended any grounds for such surcharges.

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