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Marriott approach a winner at first attempt

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Marriott Asia Pacific Management, participating in the Best Employers in Hong Kong awards for the first time this year, took eighth place.

In Hong Kong, the company has a regional office with staff in sales & marketing, information resources (information technology), architecture & contract (new hotel development), lodging operations and human resources.

The office also manages three hotels, namely JW Marriott Hotel, New World Renaissance Hotel and Renaissance Harbour View Hotel.

The award study covered the regional office and the three hotels. The employee questionnaires were randomly sent to 500 staff within the four units.

The regional office works closely with the three hotels to ensure that the corporate values and human resources practices are being implemented consistently.

Among the various practices for staff retention and development, Lillian Poon, vice-president, human resources for the Asia Pacific & Australia region, is particularly pleased with the training and development initiatives.

'We have different levels of training, ranging from a 15-minute daily session to an annual 40-hour management training.

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