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I wanna be a flight attendant

Air China
Paggie Leung

Kelvin Choo Hing-lam, 26

Having a brother working in Cathay Pacific Airways, Kelvin learned a lot about aviation and thus developed a strong interest in the field. After a series of interviews with various airlines, he started his aviation career as a flight attendant at Cathay Pacific in April 2000.

What qualifications do you need?

Applicants should be a Form Five graduate and have HKCEE-level education or above, with a pass in Syllabus B English. He must be able to read and speak English and Cantonese fluently. He has to be a permanent Hong Kong resident and willing to work on shifts at different times.

What sort of person does the job suit?

Those who are easy-going, patient, outgoing, positive and willing to help others.

What's the best way into the industry?

The first step you need to take is to apply for the job. Do not be afraid to perform in a group interview, which is quite common.

Is there a clear career path?

We have to attend a three-day refresher course on safety training every year to update our knowledge. At the end of the training, we are given a test and we must pass it.

What work hours do you keep?

It's on a shift basis and we have to fly at least 70 hours every month. So we never really know what hours we'll be working.

What's the best part of your job?

Apart from meeting a lot of people with different cultures and backgrounds, I can learn more about the world through my personal experience, which can neither be obtained from books nor newspapers. Also, I love eating and I can regularly taste different types of cuisine, as I often fly to exotic places.

What's the worst?

You need to handle demanding passengers and stay away from home.

Who is your role model?

Anson Chan Fang On-sang. She's smart, tough and knows how to face difficult situations.

Salary?

The pay is based on the number of flying hours. On top of that, we have personal allowances - which are for our spending on food and other stuff when we are out of town.

Last word?

Be friendly, fair to everyone and willing to do tough work. Don't be afraid to deal with different people and customers who speak different languages.

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