VTech Holdings is moving to overhaul its business-automation strategy by adopting Oracle technologies across its global operations.
The Hong Kong and London-listed firm has contracted Oracle and IBM Global Services to deploy an advanced information technology system that covers its entire corporate, manufacturing supply chain and marketing infrastructure. It has decided to implement the full suite of business software applications from Oracle, which includes enterprise resource planning, supply chain management, financial management and customer relationship management systems. Financial details were not given.
'We are aiming for operational efficiency,' VTech Group chief information officer Helen Wong said.
By making Oracle the standard for all of the group's back-office functions, VTech hopes to improve customer services in its key North American and European markets, and boost supply chain efficiencies between those markets and its operations in Hong Kong and the mainland.
VTech designs, manufactures and markets telecommunications and electronic learning products through an international distribution network. With 17,500 employees and operations in 10 countries, the firm is also a much sought-after contract manufacturer of electronics products.
Subsidiary VTech Telecommunications is one of the world's largest manufacturers of high-frequency cordless phones. It has exclusive rights to sell products, including data networking systems, under the AT&T brand in Greater China, and non-exclusive rights in Europe and the Americas.
The group posted revenues of US$866.5 million and invested US$31 million in various research and development activities in its last financial year.