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Immigration wants $437m to go digital

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Stella Lee

Five days' work would be reduced to a few minutes and most applications could be submitted electronically under an Immigration Department plan to go digital, legislators heard.

The $437 million scheme to digitise immigration records would also make 159 jobs redundant and save $12.4 million within three years, the Legislative Council's security panel was told yesterday.

The department's records are on paper, microfilm or microfiche - outdated systems costing $20 million a year to maintain - which slows down the processing of applications for visas, travel passes and birth, death and marriage certificates.

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The department wants funding to digitise its records and its processes, allowing the public to submit applications for most services electronically.

Legislator Lui Ming-wah asked whether improving the system would result in lower charges for the public. Assistant immigration director Raymond Wong Wai-man said that would depend on the final cost of bringing in the system.

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Mr Wong said the public would benefit from the system in that the processing time for applications such as those for foreign domestic helpers - which need about six weeks at present - would be shorten by three to five days.

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