Q Have you had a bad experience with a taxi driver?
Last Sunday, after taking an Airport Express train from the airport, I took a taxi from the station to home. Having left Hong Kong for almost two months, I had only a couple of $500 banknotes as well as a few coins.
The ride cost me about $30 and when I handed over a $500 banknote, the driver said loudly and angrily that I should not give a large banknote and should have prepared smaller ones instead. I became really upset when he said I used the large banknote intentionally so that in case he did not have change, I had an excuse to get a ride free. I managed to change smaller banknotes in a convenience store nearby and settled the payment.
No one should have such a bad attitude, and certainly not a driver talking to his customer. If it had been a foreign visitor encountering such a bad experience, they would have gained a very negative impression of our city. Taxi drivers should be more conscious of how their behaviour can affect the city's image.
Franco Pang, Kwai Chung
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