Talkback
Q Should legislation control junk phone calls?
Definitely. I am sure the number of complaints quoted by the Office of the Telecommunications Authority is only the tip of the iceberg. I get my fair share of junk phone calls. I usually give a polite decline before hanging up.
But one time I asked the junk-caller where she had got my number from. She promptly called me 'dead stupid' and hung up. She called from a private number, wasted air-time which I paid for, and insulted me, and there was nothing I could do about it.
Now I just hang up as fast as I can when I know it is a junk call, so as not to be identified as 'a talker'.
Another more serious and lasting problem is junk faxes. With a single computer and a private phone line, a junk-faxer can send out thousands of faxes every night at no cost, wasting other people's resources to promote things like computer repairs, cheap air tickets, escort services and whatnot.
For two years, my company has been forced to unplug the fax machine at night to avoid getting the 30-plus pages of junk we get every night, not including the 20 pages we still get during office hours.
Complaints to PCCW only yielded the absurd solution of subscribing to an extra service to bar private numbers. Why should customers have to pay more to be free from junk-faxers?