Kwan Kin Tours is criticised for not calling families of some of the dead
Kwan Kin Tours, whose tour groups have been involved in several serious accidents in recent years, came under heavy fire from victims' relatives yesterday after the latest fatal crash.
Lai Tse Shui-ling, mother of Lai Kin-yan, who died in Monday's crash, said she was furious that the travel agency did not call her about the accident.
'I was only notified about the accident by reporters at about 7pm [on Monday] when I was cooking at home,' she said.
Yeung Kam-shek also complained that he only learned that his daughter, Yeung Siu-man, was dead when he received a call from a reporter at about 6pm. The two parents then contacted Kwan Kin to find out details about the crash.
Meanwhile, an angry caller to Commercial Radio's On a Clear Day phone-in programme claimed she joined a Kwan Kin tour to Shaoxing, Zhejiang, last month on which the bus was overloaded.