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SCMP Reporter

Various challenging posts have cropped up for dynamic, motivated and open-minded airline personnel.

In order to extend its wings further into Asia, an East African airline would like to recruit a sales manager - Hong Kong, an airport manager, a duty officer - passenger services and a customer service agent - passenger services.

Heralded as the 'pride of Africa', Kenya Airways connects its passengers with a wealth of destinations across Africa, in addition to locations around the globe through its strategic alliances with KLM, Northwest Airlines, Precisionair, Rwanda Air and Air Malawi.

The company's corporate vision is to serve as a world-class network airline and the airline of choice in Africa.

The post of sales manager - Hong Kong requires an individual who has the knowledge, skills and experience to work under pressure with minimal  supervision.

Applicants must be graduates with at least 10 years' experience in airline sales and marketing - of which two years must have been at a senior sales level.

In addition to being willing and able to travel extensively in Asia and Africa, candidates should be fluent in English, Putonghua and Cantonese.

That said, those able to speak any additional foreign languages will be at an advantage and the airline is particularly keen on candidates who also speak Japanese, Thai, French or Korean.

Computer literacy and the possession of a valid driving licence are also important attributes, although the ability to lead and motivate a team is key.

Finally, strong analytical skills and good negotiating and influencing skills are viewed as a must.

Meanwhile, those keen to tackle the roles of airport manager, duty officer - passenger services, and customer service agent - passenger services, should be graduates with a minimum of seven, five and three years' experience in airport procedures, respectively.

Again, computer literacy is regarded as essential, while good negotiation and analytical skills will help your application take flight.

Candidates who are interested in applying for any of these three roles should also be customer- and results-focused, confident team leaders and players and good decision makers.

Those applicants who demonstrate a proactive approach and a yearning to work in a dynamic environment are likely to make an impression on the  Kenya Airways team.

In particular, applicants should boast excellent customer relations skills, be talented communicators and listeners and must operate with a high level of professionalism.



Airline needs key personnel to help it take flight in Asia