Some 3G users experience faults that won't go away
Music videos and football highlights are among the hi-tech drawcards that set apart third-generation mobile phones.
But for some users, simply getting a call through can be a difficult task at times.
Scratchy reception, dropped calls, batteries that won't charge and frozen screens are all problems that some 3G phone users have experienced since switching to the new technology.
Many 3G users do not experience such problems, but for those that do, the glitches keep occurring even after the phones are repaired, according to interviews the South China Morning Post conducted with about two dozen 3G phone users.
Construction worker Shek Shing-ping, for example, has had his 3G phone repaired four times since buying it from Hutchison Telecommunications in November. But the phone still drops calls mid-conversation and then freezes up.