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HSBC given second chance to show true colours

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Why you can trust SCMP

Poor HSBC. The world's local bank has had a rough time recently.

Earlier this month, Loose Cannon impugned the efficiency of the bank's remittance services to India, even if he had been enamoured by the diligence of one of its customer service officers.

Adding insult to injury, a High Court justice excoriated the lender a week later for its 'total lack of morality or legality' after it was found to have bullied a struggling local firm into selling a flagship property, and forced the company into liquidation when it tried to defend itself.

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What's a banking behemoth to do? It isn't its fault that in the course of day-to-day business its actions might occasionally result in ruin for the people and small businesses that interact with it.

Loose Cannon understands you, HSBC, and is offering you a chance to make amends. Deep down, all of us know that you are not the cruel, arrogant corporate thug that Justice William Waung Sik-ying believes you to be. Dealing with the following humble complaint quickly would show your true colours.

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A local China researcher, consultant and loyal Loose Cannon reader submitted a letter this week that led with: 'Herewith I present my own recent travails with Horror Story Banking Corp.'

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