A battered wife, whose husband once beat her so badly he dislocated her jaw, still feels she has no hope despite measures announced in the policy address. 'The chief executive made many promises about helping single-parent families and those suffering from family violence, but said nothing about how to help us. I do not see how family education can help me,' said Ms Yeung, 25. She said the quality of service provided by the Social Welfare Department and the police was still poor, even after a long series of family tragedies. 'The frontline workers always tell us to go back home. They do not see that we are already in danger. 'My mother also sought help from the department 10 years ago because of family violence. The treatment she had back then is the same as I receive.' Ms Yeung said the department only gave her telephone numbers for the Legal Aid Department and a direct line set up by the police for victims of family violence when she sought help six months ago. 'What I need is a safe place where I can rest and be away from my abusive husband. The department's social worker didn't even accompany me to a hospital after I was beaten. He told me he was busy with paperwork.' She and her daughter, two, now live at a shelter after being helped by a social worker from a non-governmental body.