We all know that communication involves talking and listening. But how often have you sat in class and heard what the teacher was saying, but not really been listening?
Good listening skills are critical to success in many aspects of our life - at school, at home and in the workplace. Not only does listening help you gain information, it also helps develop and strengthen relationships.
While some people are born listeners, there are some techniques that can be learned.
Paying attention
It doesn't take long for someone to figure out whether or not you're listening - a glazed look or a blank face is a dead giveaway that you're not.
Listening is more than just letting the other person talk. You need to give them your full attention to keep communication flowing. You can show that you're paying attention by using body language. Face the speaker and maintain eye contact. Nod your head now and then to show you understand them.
And use facial expressions - smile if the person's message is upbeat and look concerned if it's serious. If the other person feels you're listening, they'll open up more.