Language points 1. had no idea why cannot understand or come up with any reasons Eg. He had no idea why he scored such low marks in the maths test. 2. a real hassle troublesome, annoying or irritating Eg. Getting a visa for the trip was a real hassle. 3. first-come, first-served basis This phrase refers to a policy under which the requests of customers or clients are attended to in the order that they arrived, without any bias or preference Eg. The tickets for the show will be distributed on a first-come, first-served basis. Discussion Do you have an English club at your school? What kind of activities does it offer? Which activity do you like most?