'People say, 'So many meetings, no results', but no, that's not the point. Having so many meetings gives you comfort with each other and you are able to exchange views frankly, you are able to know each other better.' - S. R. Nathan, President of Singapore Here, Mr Nathan describes, in a nutshell, all the things that should take place in a meeting. Everyday situations require us to hold meetings with people we know well or share close relationships with, like classmates or workers, as well as with lesser-known people, such as acquaintances, teachers, our boss or clients. Regardless of whom you are meeting, getting the most out of the appointed time together is the bottom line; that means communicating openly, listening, interacting with one another, behaving in an appropriate and responsible manner and, most importantly, talking. A meeting is a time to discuss, listen and basically communicate ideas and/or suggestions with one another clearly, precisely and respectfully. Look at these expressions: Making a point In my opinion ... /In my view ... I think/feel/believe that ... Well, if you ask me ... Agreeing and Disagreeing I like that idea ... So do I/I agree (with you)/I don't agree/I'm not too sure about that I don't like your idea/Neither do I/I'm afraid I don't/I do/I don't think so/I think it's a good plan ... Introducing your ideas (disagreeing with others) You have a good point/idea there but ... I respect your opinion, however ... I understand/see what you are saying but ... Exercise Have a look at the dialogue between the boss Mr Tam and some of his team members - colleagues Jenny, Robert and Louisa. Use the expressions given to you to complete the sentences (some of them may not be needed). Robert: Having spoken to our clients, they would like more advertising. Mr Tam: I see. Jenny: Our team has thought a lot about this and we think we should try television advertising. Robert: 1)__________ I have done some research and advertising on television is sure to increase sales by up to 60 per cent. Mr Tam: I'm glad you agree. What about you, Louisa? Louisa: I'm afraid 2) __________ Mr Tam: I'd like to hear your opinion. Could you explain why? Louisa: 3) _____________________this form of advertising is good, however, it's very expensive. Robert: True. 4) ________________ it works out too pricey in the long run. It may cost more, but just think of all the people who will see the ad on TV. Louisa: Sure lots of people will see the ad, but will they buy the product? Jenny: I'm quite sure they will if we aim it right. Louisa: 5) ____________________ but I'm not totally convinced that this is the only way. I think we should think about some other forms of advertising, too. Since this is a specialised product, we should also look at advertising in other places such as product magazines and trade shows, for example. They're cheaper and quite effective, too. Mr Tam: Thanks. You've raised some good points there. Final Points First, make sure you greet and introduce yourself and other members to any new people to make sure everyone feels welcome and comfortable. It's important that everyone be given a chance to speak and offer their opinions; some people may need extra encouragement so try to get them to speak up by asking them direct questions. For example: Tom, is there anything you'd like to say/add about ...? Karen, what do you think about ...? Finally, don't be afraid to ask questions if you are not sure about something or if you would like further explanations. But be aware of how you ask the question (your intonation); you don't want to come across as being rude or impolite. Remember, a meeting is a chance for everyone to open up and communicate freely - so make sure you listen, speak and hear what others have to say. Answers 1) Yes, I agree. 2) I don't agree. 3) In my opinion/ I think 4) But I don't think 5) I understand what you're saying