'Nowadays, manners are easy and life is hard.'
- former British prime minister Benjamin Disraeli
Knowing when to say 'thank you', 'sorry', and 'excuse me' are essential in interpersonal communication. Adopting a positive attitude is the first step to positive communication. Keeping positive can be hard, especially when we feel hurt at school or under pressure at work or challenged at home. But keeping a positive attitude can work wonders. Being polite and showing our appreciation of others, recognising our faults, and knowing when to speak up will help communication and make our lives so much easier.
Like it or not, we all need one another. Sometimes when we are least expecting it, someone will do something wonderful or completely out of the blue and it feels good, doesn't it? What should we say?
To express our feelings of gratitude we may say:
'Thanks', 'Thank you', 'Thanks a lot', 'Thank you very much'.
Why do we say 'Thank you'?