HANLUN HABITAT'S smiling concierge almost tripped over himself running out to greet us as our van from the airport turned the corner into Mosque Junction. The staff photographs we had seen on the Hanlun website came immediately to mind - three smiling faces, all looking like people who were happy doing their jobs. While at home in Kuala Lumpur, Malaysia, we had scrutinised the websites of many serviced apartments in Hong Kong. We had to make our decision based on something positive, so we went with the friendly faces at Hanlun. We felt if the staff were happy, then the apartment and the service should live up to expectations. And we were right. Settling in for the month, we had more than our fair share of requests. We needed extra pillows for the children - taken care of within five minutes. We asked for extra blankets, again for the children - no problem. We requested extra towels - they were provided, no questions asked. I needed a sewing kit - within 15 minutes someone had showed up at our apartment with one. We needed help to get our laptop connected to the broadband service - provided at no extra charge - and an IT person was dispatched straight away. We then asked the staff for our $2,000 deposit to be swapped from a credit card payment to a cash payment. We thought this one might stump them. They took a day to get back to us, but had carried out our request. All told, we were pretty impressed. With a staff-to-apartment ratio of 2:5, guests are in good hands. Hanlun Habitat manages four blocks of serviced apartments: Lily Tower I, Lily Tower II, Peach Blossom and Daisy Court, all near the Mid-Levels escalator. Sales manager Carmen Yeung took me on a tour of the different apartments Hanlun operates. There was good use of space in each one and it was obvious the interior designers had given comfort their top priority. All units have study tables that double as workstations equipped with broadband service, plenty of storage space, an electronic safe, an entertainment unit, air-conditioners with hot and cold functions, dining tables and fully equipped kitchens. According to Ms Yeung, all the furnishings in the apartments are imported from Europe: the lamps are from Spain, the furniture is from Italy and some of the kitchen units are from Germany. Daisy Court, next to the escalator on Shelley Street, has 46 480sqft, one-bedroom units, ranging in price from $19,000 for the lower floors to $21,000 for the top floors. Peach Blossom faces the Jamia Mosque and has a soothing, green, leafy view. Its one-bedroom units come in two sizes: 560 sqft, with a price range of $26,000 to $27,500, and 620 sqft, ranging from $28,500 to $33,000. A stone's throw away, Lily Court Tower II has 570 sqft studios priced from $22,000 to $24,000, and 670 sqft one-bedroom units ranging from $26,000 to $29,000. Next door, the newly refurbished Lily Court I boasts a stunning blue Italian mosaic wall in the spacious bathrooms of its 720 sqft one-bedroom units. All units have plasma TV, a small balcony and double-glazed windows to reduce traffic noise. Prices range between $29,500 and $40,000. Utilities and rates are already billed in the charges and the only extra cost one might end up paying would be for consumables like a guest gym membership, newspapers, overseas calls and laundry.