Disney has been training staff to deal with the latest problem to hit the theme park - queue-jumping. Police have even been called to the park to deal with a number of disputes between customers in the park's first year, management admitted yesterday. The incidents are usually caused by people pushing in front of others in the often-long lines at the park's main attractions. Operations manager Andrew Bolstein said yesterday security had been forced to intervene and guests were always given the option of calling the police. Mr Bolstein blamed the problems on people with 'different cultures' and 'different habits' all bundled into the same queue. 'Cast members [staff] are trained for it and do their best to handle the situation,' Mr Bolstein said. 'They respond very quickly to any problems and they try to separate the parties and understand what is going on.' However, the number of incidents of 'queue rage' was still 'very small' and he said the disputes were only 'minor altercations'. In October last year a woman was arrested for punching a 32-year-old man in the neck in a queue. The man was treated at Princess Margaret Hospital. A police spokesman said the force did not keep figures on the number of times police had been called to deal with violence caused by queue-jumping at Disneyland. 'It happens, but it's very hard to tell how often, because police are called to Disneyland many times,' the spokesman said. Police have in the past accused Disneyland of obstructing their operations inside the park. Mr Bolstein also admitted Disneyland had been learning a thing or two from arch rival Ocean Park, including the importance of new attractions. 'Hong Kong is very trendy and it's important to keep a fresh and attractive focus.' The manager of Disney's two hotels, Damien Lee, said bookings had been '10 per cent' better than expected when the resort opened last year. The company had aimed for 5.6 million visitors in its first year, but park chiefs say they will struggle to reach that target.