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Q How can tourists be protected from exploitation?
Tourists have a responsibility to protect themselves from being exploited.
Many travel agencies put pressure on tourists to shop. They have a captive audience. Tourists don't generally know their way around Hong Kong and are not able to get to the next location without their travel leaders. If the travel leaders keep exploiting them, tourists will stop coming to Hong Kong. We don't want to see this happen.
There should be easy channels for tourists to file complaints, and the government should impose tougher penalties.
Katie Leung, Mei Foo Sun Chuen
Q What should be done to develop the city as a medical hub?
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