When the Mandarin Oriental wanted to cement the recent expansion of the Dhara Dhevi in Chiang Mai with staff team building, it contacted Track of the Tiger, northern Thailand's leading adventure tour specialist. The luxury hotel asked the firm to provide 'a fun and active team-building day for [its] middle management'. Shane Beary, Track of the Tiger Group chief executive, said the activities aimed to provide mental and physical challenges while encouraging communication, planning and the full participation of the 30-member Thai and foreign group. The multicultural makeup of the group, as well as varying ages and physical fitness, provided the main challenge. Sriphan Beary, Track of the Tiger's managing director, added: 'While western managers are very familiar with the demands of team-building challenges, Thai managers are less so, and respond better when the activities have a high element of fun.' The event took place at the Pang Soong Lodge, 45 minutes from Chiang Mai city and 700 metres up a mountain. The first challenge was the Mae Lai River Trace, in which teams followed the river upstream, and then climbed, scrambled and abseiled through the jungle to reach more than 17 waterfalls. 'Holding this physical challenge first ensured that any barriers due to nationality, culture, physical skill or age were removed, and replaced by a new level of self confidence,' Mr Beary said. The group also completed the popular Baht Builder Challenge, in which three teams of 10 choose from 18 separate activities. 'Planning and communication were paramount,' Mr Beary said. 'The groups must decide which challenges to attempt, in which order, and at what pace.' Track of the Tiger facilitators helped Thai managers with team building, while encouraging the fun factor. Josephine Png, sales director at the Dhara Dhevi, said: 'It was a great experience for us, and lots of fun getting to know each other better through team building. We all had a great, quality, fun time together and enjoyed the challenges.'