Hierarchy set aside in favour of getting the job done well

To achieve its ambition of being a leading player in its sector, Convoy Financial Services has set a clear corporate goal with staff having as few restrictions as possible in working towards it.

Chief executive Quincy Wong Lee-man sees this as the best way of steering the company's more than 1,000 employees towards higher professional standards and consistently strong performances, regardless of their rank or experience.

'We do not have any set hierarchy,' Mr Wong said. 'Everyone is given one clear goal of getting the job done well.'

This approach has proved to be a source of additional motivation with employees encouraged to accept greater responsibility.

Convoy has backed this up by making respect and fairness its core values. It has also set a clear career road map for frontline consultants and the support team. This includes completing all the required regulatory examinations and qualifications during the probation period.

'Rather than setting a restrictive time frame, we always aim for the best performance in the most efficient manner,' Mr Wong said. 'Our corporate personality is very youthful, filled with energy, and open to trying new things.'