Whether you are chief executive of a large company, or a messenger of a small department, your efforts will never go unrecognised as long as you are committed and willing to go the extra mile.
This is especially true for Liman Yung Wai-tak, retail district manager of Chevron Hong Kong, a multinational with 53,000 professionals worldwide. The company sells lubricants and fuel in Hong Kong.
To make sure that every detail and direction of the company does not go unheard, Mr Yung is on guard all the time, keeping his cellphone on 24 hours a day.
'Gone are the days as a trainee when you only did [tasks] as assigned. To become an effective middle manager, I treat myself as a buffer in relaying the message from my boss to the subordinates and vice versa at all times.'
Mr Yung's average day is a mix of office and frontline work. He starts at 8:30am, reads the papers, attends team meetings, and stays up to date with the market. He ensures that everything is running smoothly at his 47 service stations, managing more than six staff in the office and 200 assistants in the front line.
In a large company such as Chevron, where even company dinners require two shifts, being able to form a clear line of communication is one of the top priorities and challenges.