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Three years ago, my niece bought me a laptop computer that runs Windows XP. It also has software such as Outlook Express and Norton installed. I have stored my e-mail messages in various folders inside Outlook Express. I am able to transfer an e-mail from Outlook to 'My Documents' on the hard disk but I cannot transfer an entire folder. Can you help?

JFS Batson, Wan Chai

DQ: It may sound like Alcoholics Anonymous but I have found a 12-step solution to your problem, spelled out with images, at this site: www.webdevelopersnotes.com/tips/internet/creating_backup_email_messages….

The above link will help you find each directory and let you copy it to another place - a CD- or DVD-Rom, for example. Each directory is a file with a name ending in .dbx. If you want to read the e-mail messages again, you will need to restore the .dbx file. That process is also explained.

As I described on April 8, there is another way to drag the files from Outlook Express directories into any new directory of your choice. Although it was intended to answer the question of how to move the messages to another computer, it would suit your purposes too.

Trend Micro's PC-cillin Internet Security 2007 is pre-installed on my computer. I have noticed recently it takes about 11/2 hours to scan. Can I do something to make this go quicker? Also, while scanning, can I perform other tasks such as sending e-mail or surfing the Web?

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