These days few companies can survive in the increasingly competitive business world without the support of any next generation telecommunications services.
As the pioneering telecoms service provider and internet portal, New World Telecommunications (NWT) has developed a wide range of customer-focused telecoms services for its corporate clients in Hong Kong, China and other regions. In recognition of NWT's leading status in the IT industry, Yahoo! has appointed it a Gold Authorised Reseller.
Among NWT's fastest-growing new products are Search 'n click, a web-based business promotion service, and NWT Hosted Exchange, an e-mail hosting service tailor-made to support small to medium-sized enterprises (SMEs). Sales of these services, which are part of NWT's 'total solution' package for its corporate clients, have been increasing rapidly over the past two years.
To further expand sales of its next generation telecoms services and improve its support to clients, NWT has been recruiting more professional sales staff with IT knowledge. 'We are looking at a growth of up to 20 per cent in the number of our professional sales personnel annually. We expect this growth rate to be sustainable in 2008,' said Henrietta Cheung, NWT's head of human resources and administration. These professional sales positions include account executives and managers for SMEs, senior account managers for corporate sales, and online advertising sales consultants.
No longer a traditional telecoms service provider, NWT had developed an account servicing concept for its next generation telecoms service corporate clients, Ms Cheung said. 'We are looking for sales professionals who work with their customers like business consultants. They should be able to provide total solutions to their customers based on their needs.
'For instance, the account managers need to have knowledge of specific industries as they should have the ability to help conceptualise the design of the webpages for some clients,' she said. The candidates should have a good understanding of how various industries operate and of online advertising to tailor products to the needs of their customers.
