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SCMP Reporter

Suspension of the Electronic Payment Service (EPS) add-value service would become permanent, Octopus Cards announced yesterday. The service was suspended in February when errors were found, involving 15,000 transactions and more than HK$3.7 million. The company said it could not guarantee the problem would not happen again even if it spent extra effort, resources and time to address the technical problem. The company said it would improve users' ability to check the latest 10 transactions.



Octopus add-value suspension permanent