A month-long investigation by an independent panel has found no evidence to back up allegations by a resident of a care home for the elderly and chronically sick that staff had mistreated residents. Choi Wan-fung, 56, told a radio programme last month that he had seen employees hit residents of the Hospital Authority-run Cheshire Home in the head and face, and use foul and insulting language. Mr Choi, who is wheelchair-bound, said one employee of the home in Chung Hom Kok had threatened to make him drink his own urine. 'Based on all the evidence and investigation results, the panel found that the allegations by Mr Choi Wan-fung were not substantiated. Staff attitude is generally good and service is rendered with care,' the authority said yesterday after receiving the panel's report. It said the panel had reviewed documents including Mr Choi's records, visited and assessed the home, and interviewed 32 people. The interviewees included Mr Choi, current and former residents, staff, and residents of relatives who came forward after the panel appealed for their assistance. The panel had several recommendations for the home's managers. These include: Providing more wall-mounted heaters in bathrooms; Considering improvements to the hot water supply, which was inadequate; and Improvements to address the perception of a 'conflict of roles and interests' caused by the current arrangement of having a ward manager handle residents' complaints. The home and the authority's regional chief executive accepted the panel's recommendations. Mr Choi left the home last week to live in the community. Fernando Cheung Chiu-hung, lawmaker for the welfare sector, questioned the panel's independence, given the authority had appointed its members. However, Mr Cheung said: 'I agree with the recommendation that a third party be assigned to deal with complaints.' Lawmaker Choy So-yuk, who has been helping Mr Choi, accepted the findings. 'I believed the allegations were serious, and I also visited in person to talk to residents. They told me that everything in the home is OK,' she said. Mr Choi's allegations might have arisen from misunderstandings, Ms Choy said.