ERRATIC bus services and bad taxi drivers drove transport complaints to a record high last year.
Complaints soared almost 28 per cent to 12,793 last year, from 10,001 in 1992, according to figures soon to be released.
Legislators reacted by urging the Government to tighten control on bus services and review taxi policy.
''Bus companies should be fined if their services are below standard. The Government should consider axing the franchised routes if their buses fail to keep to scheduled frequencies and the operators make no improvement,'' legislator Lau Chin-shek said.
Colleague Zachary Wong Wai-yin warned the taxi industry that services must improve if fare rises were to be approved.
He will raise the problem of poor taxi services at the Legco transport panel.