Could you recommend a make-up brand for sensitive skin? An organic brand perhaps? I don't like Aveda. I would like a brand with a good range of colours to match my skin tone, foundation and blush-on in particular. Red Faced, Mid-Levels The Dictator rules: Wait a minute. Do people still say, 'blush-on?' (Yes, apparently.) A good place to start your search for natural and organic make-up is one of the many speciality stores that have sprouted up around Hong Kong. For example, Pristine Living (unit 801A, David House, 8 Nanking Street, Yau Ma Tei, tel: 2388 1983; www.pristine-living.com ) carries natural brands such as Suncoat from Canada. The line includes: natural liquid foundation (HK$220), sugar-based mascara (HK$185) and eyeliner (HK$130), talc-free eye shadow (HK$150), lipstick (HK$75) and water-based nail polish (HK$72). As Green Earth Society's director, Susan Tang, says, different people are allergic to different things, so check the ingredients carefully. She recommends trying US brand Ecco Bella's gluten- and preservative-free FlowerColor natural liquid foundation (HK$268; G/F, 5 Sha Tsui Path, Sai Kung, tel: 2792 0106; www.greenearthsociety . com). Foundations and face colours by ID Bare Minerals (HK$360 to HK$460; Indulgence, 33 Lyndhurst Terrace, Central, tel: 3115 7510) are made without fragrances, preservatives, oil, talc, waxes or chemicals that can irritate skin. At Harvey Nichols (The Landmark, Central, tel: 3695 3388), have a look at brands such as Avene (Fluid Foundation Corrector, HK$140) and The Organic Pharmacy (Luminous Antioxidant Foundation SPF 9, HK$590). Amid the skin-care section in the Healthy Living corner at Lane Crawford (Pacific Place, Admiralty, tel: 2118 3668), you'll find a small selection of make-up by Dr Hauschka, including Stone Colours Collection rouge powder (HK$280) and Translucent make-up (HK$280). You may only associate ThreeSixty (3/F, The Landmark, tel: 2111 4480; www.threesixtyhk.com ) with food, but it carries a number of cosmetics, such as organic lipstick (HK$190) by German brand Lavere. Other brands worth a try include Origins, Biotherm and Dermalogica. If, after all that information, you still can't find something that works for you, then your skin isn't going to be the only thing that's irritated. Do you know who carries Alexandra Neel shoes in Hong Kong? I thought I saw them somewhere. Brought to Heel, Tsim Sha Tsui The Dictator: Actually, no. Surprised? You might have seen the footwear and accessories collection by former French ballerina Alexandra Neel at a little boutique on On Lan Street, in Central. Don't look for it. It's not there any more. We understand why you're asking though. Before she launched her own line of glam and sexy heels, Neel's seductive work was sought after by the likes of Nina Ricci, Celine and Balenciaga. Sorry if that has your heart racing, because we couldn't find them in Hong Kong. We went to all the major retailers and received a big 'no'. You'll just have to put a rush delivery on that online order from retailers such as www.bluefly.com and www.yoox.com (from HK$3,700). Yes, they both ship to here. Please could you tell me where I may find rhinestone shapes and letters that can be ironed on to clothing and don't come off in the wash. I recall there being a store in Wan Chai, but I believe it is closed. To The Letter, Chai Wan The Dictator: Really? Fascinating. Something must be wrong with your memory. I recall there are entire areas dedicated to sewing supplies and related chotchkes. Well, I've only mentioned them about a thousand times on these pages! In Central, there are the stalls up Pottinger Street, between Queen's Road and Stanley Street. Many sell iron-on crystals in various sizes and every colour under the rainbow for as little as HK$5 a bag. For an almost overwhelming selection, venture into the DIY paradise known as Sham Shui Po. At Universe Company (shop C, 213 Yu Chau Street, tel: 2708 2626), for example, you can pick from a vast array, including little iron-on crystals (HK$25 to HK$35 for about 70). Sorry to say, though, that finding full patterns, motifs or letters will be more difficult. While out there, however, stop by Pak Lee Hong (205 Yu Chau Street, tel: 2725 2220), which has basic iron-on motifs, words and cartoon-style characters in crystal from HK$6 to HK$65. Let the informed, if sometimes grumpy, staff in these stores advise you on application and care methods. You'd be amazed how helpful they can be if they like you.