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Rail users' confusion about where to go when switching between former KCR lines and MTR services should come to an end this week when it begins dismantling the turnstiles passengers used to have to pass through.
They were turned off  on September 28, when the MTR integrated the formerly separate charging systems, but since then thousands of passengers switching between lines have become confused and accidentally exited stations.
The MTR Corp has handed out more than 2,000 free single-journey tickets to transit passengers who made that mistake.
However,  general manager  Miranda Leung Chan Chi-ming  said  the situation was improving.  'Passengers were not used to the changeover when it was first introduced, but they adapted quickly.'
Mrs Leung said the number mistakenly exiting stations quickly  fell from 700 on the first day to  between 100 and 200 a day.
Operations head Wilfred Lau Cheuk-man    said the removal over the next three weeks of the turnstiles at the Kowloon Tong,  Mei Foo  and Nam Cheong  stations would not  cause chaos.
'The passageways between lines will be much more spacious after the work,' he said. 'Passengers should remember to follow the yellow signs when switching trains and the green signs when leaving the station.'
A hundred and fifty staff  in green and yellow will be  at  the three stations to answer commuters' queries and help them get where they need to go.    The MTR Corp has also notified schools, businesses and people living near Kowloon Tong station about the new arrangements.
Part of the station concourse previously accessible to the public is now open only to passengers, preventing pedestrians using it as an underground walkway between buildings.  Hundreds of schoolchildren  had used it every day  to avoid having to cross major roads. The MTR Corp is publicising other ways for them to get where they want to go without having to cross roads.
A single charging system allows the 200,000 people a day travelling on single-journey tickets to benefit from fare concessions the nearly 3.5 million Octopus card users have been enjoying for a year after the MTR Corporation took over the running of the Kowloon-Canton Railway Corporation's rail operations.



MTR hopes to end confusion  by removing disused turnstiles