Requirements: A job in a hotel is customer-oriented. It is important to have good communication skills. Fluency in spoken English and Putonghua is an advantage since most customers are from the mainland or foreign countries.
As a manager or assistant manager, you should know how each department operates and be willing to try new things.
A management trainee works in all departments of a hotel in order to gain an in-depth knowledge about the industry. They must be able to adapt to changes quickly. They also have to work night shifts and during festivals.
Qualifications: A bachelor's degree in hotel and tourism management is an advantage. So is a degree in a business-related discipline. Many hotels prefer to hire management trainees with some work experience; they seldom accept fresh graduates.
Average salary: The average salary of a trainee is around HK$10,000 to HK$15,000.
Work prospects: Trainees do not work in a specific department of a hotel. They are assigned to every department to help familiarise themselves with the overall operations of the hotel.