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Industry has reasons to be cheerful

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Fancy a career in the world's biggest industry that could see you working in foreign countries with people of all different nationalities? A career in the hotel and tourism industry could be just what you need.

The good news is that Hong Kong has a whole host of courses aimed at getting you on the right track in an industry that employs more than 170,000 people in the city.

'It offers a vast and diverse range of jobs that require countless types of skilled personnel ranging from housekeepers, guest relations officers and concierges in hotels to travel consultants, and roles in the airline industry, to name just a few,' said Cynthia Leung, Hong Kong Tourism Board's general manager of corporate affairs.

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'It is dynamic and provides opportunities for a great career.'

Before starting out on a diploma or degree programme, students should keep in mind that, as many roles in the industry involve close contact with customers, it is not only a good qualification that will lead to a successful career in the industry - the right personality is also vital, especially for anyone thinking of a career in hotels.

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'We look for positive people,' said Diana Chik, director of human resources at Langham Hotels. 'They should have a positive attitude and be willing to help and learn. They must be cheerful and pleasant and really take pleasure out of helping other people.'

Ms Chik explained that hotel staff must also be willing to work long hours. 'Hotels are open 24 hours a day, 365 days a year, so it's quite normal for people to work 12 hours a day and often on night shifts.'

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