Despite the challenging economic climate, convention and exhibition venue manager AsiaWorld-Expo Management is confident that its corporate culture - embracing teamwork and positive thinking - motivates its staff to reposition the company for long-term growth. It believes that delegating decision-making authority to its motivated staff helps it meet the ever-changing needs of customers.
'We have a flat organisational hierarchy with a simple chain of command that facilitates efficient decision-making,' said Gladys Wong, human resources and administration director.
The company has built its corporate culture by integrating its vision, mission and core values, which set the goals for all staff to adopt common attitudes and work ethics.
'Our vision is to become the world's choice in Asia. And our mission is to build sustainable and mutually beneficial relationships with customers and other stakeholders through excellence in service delivery and innovation, and to redefine business and entertainment,' Ms Wong said.
Its core values centre on excellence, teamwork, customer focus, being result-oriented, creativity, innovation, integrity and honesty.
AsiaWorld-Expo is able to deliver customer-focused services tailored to meet specific needs of clients thanks to its highly innovative and adaptable workforce.