Generalising . . . a colleague who recently returned from his first visit to Cambodia was touched by the charming but tragic country's embryonic foray into tourism. For a land with such a chaotic road system and an oven-hot tin shed airport terminal where processing procedures verge on anarchy, it will be a long slog before it reaches neighbouring Thailand's ability to attract the tourist buck. However, this courtesy van he spotted in Phnom Penh explained approximately where the Cambodian tourist department authorities were trying to steer.