Personal service is nice, but busy Hong Kong folk - in the constant pursuit of efficiency and convenience - seem to prefer do-it-yourself service as the way to go. Swire Hotels' The Upper House introduced the possibility of paperless self check-in and check-out using an iPod at their boutique hotel recently. Now, the Grand Hyatt has just started allowing travel guests to check in for their flights from the hotel's business centre. Patrons flying on Dragon Air, Cathay Pacific, China Airlines, Air France, KLM or United Airlines (the hotel promises more airlines to follow) can now bypass the counters at the airport - and even the Airport Express' in-town check-in - with a self-service kiosk. Like the ones at the airport, the machine can scan passports and print boarding passes. According to the hotelier, on some flights you can check in as close as two hours beforehand (not international, we assume) and as far ahead as 48 hours depending on the airline. 'We have been pursuing this initiative for two years,' Gordon Fuller, Hyatt's area vice-president, said. Of course, the service is only for people staying at the hotel, so don't go dragging your luggage into their lobby and expecting them to give you a break if you're late hauling butt to Chek Lap Kok.