Susanna Lee Vice-president and general manager, global merchant services, East Asia, American Express Health coverage Women's Interest Network (Win) is an organisation for our employees seeking to build a community that supports women in the workplace through idea sharing and networking forums. It was officially launched in Hong Kong in September 2006. The major objectives for Win are to improve work-life balance, especially for working women and working mums, and support professional development of women and enhance their engagement in the company. Promote health Win organises different kinds of activities to promote work-life balance, such as workshops on stress management, healthy diet and women's health care. It also organises classes for other interests such as yoga and dance. Work hours Employees are encouraged to leave on time at least once per week, and management should also walk the talk. Women employees can choose to work on a part-time or half-day basis, or flexible office hours for the next three to six months on their return from maternity leave. Working parents can take part in the flexible working hours programme when their children have to sit for exams. Support for staff Win helps create an inclusive work environment so people are treated with respect and equality. It is also one of the employee programmes which helps build a motivated and engaged workforce. This explains why we were named Hewitt Associates' Best Employer in Hong Kong again in 2009. We also have engaged staff, who are motivated, to go above and beyond expectations. We believe an engaged workforce brings satisfaction and success to both employees and the company.