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Two firms possess data from Octopus

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Only two of Octopus Cards' 23 business partners possessed the private data of the 2.4 million cardholders who joined a reward scheme, the city's largest card issuer said yesterday.

However, lawmakers who failed to obtain details of those transactions - including the issue of whether any monetary gain was involved - were unhappy about the limited disclosure and asked the Legislative Council to scrutinise the issue formally.

Octopus Cards chief executive Prudence Chan Pik-wah said no new contracts of data sharing would be signed while a special committee comprising the company's non-executive directors reviews its policies on usage of private data in the next three months.

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The committee was set up yesterday after a cardholder's complaint over Octopus' handling of his private information threatened to turn into a full-blown credibility crisis, with the privacy commissioner and the Hong Kong Monetary Authority stepping in.

Roger Luk Koon-hoo, a former managing director of Hang Seng Bank and a non-executive director at Octopus Holdings, will chair the committee.

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It will examine whether the company's data privacy policies are in line with international practices and recommendations will be made on how customers' data privacy can be better protected.

At a media briefing, Chan did not say if Octopus' two insurance company partners - Card Protection Plan and Cigna - had paid for the cardholders' data, but stressed that it would stop sharing the information with other merchants while the committee conducted the study.

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