Advertisement
Skype

SMEs brace for end of internet-phone era

Reading Time:2 minutes
Why you can trust SCMP
Amy Nip

Hong Kong entrepreneurs said it would be expensive for them to go back to long-distance telephone calls to the mainland, as Beijing looked to tighten its control of internet telephony.

Wilson Shea Kai-chuen, president of the Hong Kong Small and Medium Enterprises Association, said his company used to pay more than HK$20,000 a month for calls to the mainland.

Since adopting voice over internet protocol (VoIP) technologies for calls and videoconferences though the internet, the company now spends just a few hundred dollars a month.

Advertisement

'The trend cannot be reversed ... I believe what the mainland government wants is to have everything under control. But that is a setback for the industry,' he said.

Most small companies are using the internet for phone calls, and their costs would increase if only a few telecommunications companies were authorised to provide those services, he said.

Advertisement

Videoconferencing on the internet is useful for manufacturers: suppliers can show them live images of products during a negotiation, he said.

Internet calls have also replaced paperwork to some extent - companies can now document their business dealings by digitally recording their internet phone calls.

Advertisement
Select Voice
Choose your listening speed
Get through articles 2x faster
1.25x
250 WPM
Slow
Average
Fast
1.25x