Airlines fasten their seatbelts for take-off in mobile ticketing
Mainland airlines are jostling for a bigger share of the growing mobile ticketing market as they attempt to cut commission paid to travel agents.
Air China and Spring Airlines have geared up marketing campaigns to lure more passengers into buying air tickets directly from their websites via their mobile phones.
Mainland airlines are struggling to increase the percentage of direct sales of tickets to cut commission expenses, which range between 3 and 5 per cent of the ticket price.
Air China saw its percentage of direct sales top 10 per cent for the first time last year.
That compares to around 40 per cent on average among global airlines. Mobile ticketing is seen as a new way for mainland airlines to attract more sales and cut costs.
Spring Airlines, which obtains 80 per cent of sales directly, including from online ticketing and mobile ticketing, is a rarity on the mainland.