DESPITE the vast influx of people currently moving to South Horizons, no visible improvement has been made to improve the CMB bus service, in particular, the 592 service to Causeway Bay.

To say that this bus is over-crowded in the mornings is an understatement. A notice on the bus states that the lower deck capacity is 32 standing, but on several occasions over the last week, there have been up to 45 passengers standing, not to mention those crammed up the stairs, standing on the top deck, or wedged around the driver's door.

Just when you think the bus is packed to capacity and are desperate for your journey to work to begin, a 'charming' employee from the CMB company, always brandishing a rolled-up newspaper or umbrella, will open the middle doors and yell at all the hapless standing passengers to move to the back of the bus so he can squeeze in at least another 10 people. If there ever was a suitable candidate for a course in passenger courtesy, look no further.