Think you can afford to brush off an eager job applicant? Think again.
A global report and survey by Alexander Mann Solutions (AMS) has revealed that certain professionals may be less inclined to do business with companies with which they have had negative interview experiences.
Close to half of the 195 survey respondents from Greater China fell into this category, with just 11.2 per cent saying that their subsequent purchasing decisions would not be impacted by such experiences.
Relative to their counterparts in the West, professionals in Asia were also found to be more sensitive to communications prior to the interview itself. According to the head of brand and insight at AMS, Simon Thomas, the reasons for this largely boil down to differences in cultural norms and job-seeker expectations.
'My personal view is that professionals in the UK and US have gotten used to a poor candidate experience,' he says. 'I think that job seekers in China probably have higher expectations of the whole process.
'Also, the job market in China usually involves a lot more [pre-interview] networking,' he adds. 'It's this initial level of contact that tends to set the tone for the relationship.'
