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Art of communication

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Meet Denis

Denis is the chief clerk in a small shipping office in Yau Ma Tei. He works with two junior clerks and an office manager. It is only a small office, so the office manager is part-time and only works three mornings a week. Denis is in charge of all the paper work in the office. The company ships T-shirts made in China to the head office in the United States.

Denis really enjoys his job, but sometimes wishes his American bosses visited Hong Kong more often to gain a better understanding of the work his office does. Communicating with the US also can be difficult because of the time difference.

Questions for Denis

1 Where does your work fit into the company?

a. I oversee all operations.

b. I am in the middle of operations.

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