I REFER to Ms Haily Ho's letter headlined, 'Tennis foul', which appeared in the South China Morning Post, on November 28.
Although the presenter of the event, Entertainment Plus Limited, first anticipated launching its counter sales on November 16, it, in fact, only concluded its arrangements with URBTIX on November 17, whereupon it held a press conference on the same day to announce the commencement of ticket sales on the 19th.
We are not aware that Spectrum staff had suggested commencement of sales on November 29 or 30, which explains the lack of good seats available at the point in time.
It is regretted that Ms Ho was not able to get the updated information from the presenter.
In fact, apart from calling event presenters, patrons are always welcome to seek ticketing information on any URBTIX events through our hotline 734 9009 daily, from 10am to 8pm.
JEFF YING Senior Manager (Ticketing) for Director of Urban Services
