Drew Harwell

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Amazon’s Alexa and Google Home show accent bias, with Chinese and Spanish hardest to understand

Studies reveal the smart speakers work best with voices from the US regions where they are popular, and that non-Americans are the most often misunderstood.

24 Jul 2018 - 5:22PM

Studies reveal the smart speakers work best with voices from the US regions where they are popular, and that non-Americans are the most often misunderstood.

Amazon’s Alexa and Google Home show accent bias, with Chinese and Spanish hardest to understand