Serguei Netessine

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Industry innovation must extend to business models

When most companies think of innovation, they focus on developing new technology or products - the process that is typically relegated to separate research and development departments where dozens of very expensive, highly qualified engineers rule.

When most companies think of innovation, they focus on developing new technology or products - the process that is typically relegated to separate research and development departments where dozens of very expensive, highly qualified engineers rule.

Industry innovation must extend to business models
20 Jun 2018 - 4:20PM