Ryanair boss Michael O'Leary is known for his "take-it-or-leave-it" attitude. Photo: Reuters
Stephen Vines
Opinion

Opinion

Stephen Vines

A little love goes a long way in customer service

In today's business world, companies need to think twice about a take-it-or-leave-it attitude

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Ryanair boss Michael O'Leary is known for his "take-it-or-leave-it" attitude. Photo: Reuters
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