Getting the balance right will matter in Hong Kong, where banking options ranging from local banks to multinationals, give customers options. Photo: Simon Song

HK managers should use digital technologies to connect with customers

Phygital strategies can help financial service firms provide services that combine physical and digital capabilities

Topic |   Management

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Getting the balance right will matter in Hong Kong, where banking options ranging from local banks to multinationals, give customers options. Photo: Simon Song
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