Hong Kong has seen inbound tourist numbers dropping continuously over the past two years. Photo: AFP Hong Kong has seen inbound tourist numbers dropping continuously over the past two years. Photo: AFP
Hong Kong has seen inbound tourist numbers dropping continuously over the past two years. Photo: AFP
Management

High time for hotels to integrate revenue management with customer relations

Customer relationship management requires hoteliers to be strategically more customer focused

Topic |   Management
Hong Kong has seen inbound tourist numbers dropping continuously over the past two years. Photo: AFP Hong Kong has seen inbound tourist numbers dropping continuously over the past two years. Photo: AFP
Hong Kong has seen inbound tourist numbers dropping continuously over the past two years. Photo: AFP
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